A passenger grievously assaulted four SpiceJet employees at the boarding gate of flight SG-386 from Srinagar to Delhi on July 26, 2025. Our staff members suffered a spinal fracture and serious jaw injuries after being attacked with punches, repeated kicks and a queue stand, a SpiceJet spokesman said today.
One SpiceJet employee collapsed unconscious on the floor but the passenger continued kicking and hitting the fainted employee. Another staff member suffered bleeding from the nose and mouth after receiving a forceful kick to the jaw while bending down to assist the colleague who had fainted. The injured employees were rushed to hospital and remain under treatment for the grievous injuries sustained.
The passenger, a senior Army officer, was carrying two pieces of cabin baggage weighing a total of 16 kg, more than double the permitted limit of 7 kg. When politely informed of the excess baggage and asked to pay the applicable charges, the passenger refused and forcefully entered the aerobridge without completing the boarding process – a clear violation of aviation security protocols. He was escorted back to the gate by a CISF official, the spokesman added.
At the gate, the passenger grew increasingly aggressive and physically assaulted four members of the SpiceJet ground staff.
An FIR has been registered with the local police, and the airline has initiated the process to place the passenger on the no-fly list in accordance with civil aviation regulations. SpiceJet has written to the Ministry of Civil Aviation appraising them about the murderous assault on its staff and has requested appropriate action against the passenger.
The airline has secured the CCTV footage of the incident from the airport authorities and handed it over to the police, the spokesman said.
SpiceJet strongly condemns any act of violence against its employees and will pursue this matter to its fullest legal and regulatory conclusion.
Meanwhile, a defence spokesman in Srinagar said “The matter involving an alleged altercation between an Army personnel and airline staff at Srinagar Airport on 26 July has come to the notice of the Indian Army. The Indian Army is committed to uphold highest standards of discipline and conduct and takes all allegations seriously. Full cooperation is being extended to the authorities in investigating the case”.