Lt Governor of J&K Manoj Sinha on Monday Chaired a high-level meeting of Administrative Secretaries today and directed the officials to improve speed, quality of decision-making without favour.
In a statement, Sinha said “Every department must be responsive, accountable for citizen-centric governance. Interaction with officers in the field is important to create citizen-friendly administration”.
“Covid challenges are not over. We have transformed healthcare infrastructure in last 10 months but need to continue real-time, personalized communication with the public while enabling greater efficiency, better coordination among concerned departments” he said.
He directed the Administrative Secretaries to interact with public on a daily basis and redress their grievances with empathy. Officers should put an end to ad-hocism, determine the need and action required for welfare of common man.