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Consumer courts non-functional in Srinagar, no redressal of grievances

Last Updated on October 26, 2021 at 5:31 pm

There seems to be no end on dilly-dallying approach in the summer capital as consumer courts are yet to be notified under the Consumer Protection Act 2019 in J&K.

Many consumers are facing difficulties as they are not able to file the fresh complaints while those who have already filed are also waiting to get their cases disposed of.

The Consumer Protection Act, 2019 came into effect from 20 July 2019, replacing the earlier Consumer Protection Act, 1986. Under J&K Reorganization Act 2019, the new Consumer Act was made applicable to J&K.

Earlier, the Consumer Courts in J&K were established and made functional under J&K Consumer Protection Act. Advocate Mir Naveed Gul said that around 2.50 lakh consumer complaints are lying pending before consumer courts across J&K.

Advocate Gul further added that currently consumers are not able to file their complaints related consumer disputes and claims and to seek justice, due to non-functionality of Consumer Courts.

Several consumers urged upon the authorities to make Consumer Courts functional in J&K without any further delay.